Client Portal

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Cookie notice

Last updated 1 October 2026

The short version

This portal uses only strictly necessary cookies — the ones that keep you signed in and make sign-in safe. It uses no analytics, advertising or tracking cookies, so there is no cookie banner to accept: these cookies are exempt from consent under the Privacy and Electronic Communications Regulations because the service cannot work without them.

Cookies for clients

CookieWhat it doesHow long
portal_sessionKeeps you signed in to the portal. HTTP-only, secure, same-site.Up to 30 days, or until you sign out (1 hour for a staff preview)
portal_pending_emailRemembers your verified email for a moment while you choose between workspaces after signing in.5 minutes
portal_google_state, portal_google_verifier, portal_google_return_toProtect the "Continue with Google" sign-in from forgery and bring you back to the page you were on. Only set if you use Google sign-in.10 minutes, deleted when sign-in finishes

Cookies for the firm's staff

Staff who sign in to manage the portal (/admin) use the session cookies of ac-co.ai's single sign-in service (Better Auth). They are strictly necessary for staff sign-in and are not set for clients.

Stored in your browser, not sent to us

  • Your light/dark theme choice is saved in your browser's local storage. It stays on your device and is never sent to the portal's servers.

Other companies' cookies

The portal itself loads no third-party scripts. If you choose "Continue with Google" or pay an invoice, you are taken to Google's or Stripe's own website, which set their own cookies under their own notices.

Managing cookies

You can delete cookies in your browser settings at any time. If you block the cookies above you will not be able to stay signed in.